Privacy Policy

Privacy policy

Personal data are processed by the Permanent Secretariat of the Transport Community (“TCT Secretariat” or “Controller”) in accordance with Regulation (EC) 2018/1725 of 23 October 2018 on the protection of natural persons with regard to the processing of personal data by the Union institutions, bodies and agencies and on the free movement of such data, and repealing Regulation (EC) No 45/2001 and Decision No 1247/2002/EC.

Legal basis and purpose of the processing

In accordance with Article 28 of the Treaty establishing the Transport Community, the Permanent Secretariat is established to:

  1. provide administrative support to the Ministerial Council, the Regional Steering Committee, the technical committees and the Social Forum;
  2. act as a Transport Observatory to monitor the performance of the indicative TEN-T extension of the comprehensive and core networks to the Western Balkans;
  3. support the implementation of the Western Balkans Six (WB6) Connectivity Agenda aiming to improve links within the Western Balkans as well as between the region and the European Union.

The TCT Secretariat provides information services about all its activities to the wider public, in order to increase transparency and contribute to a better understanding of its activities. The TCT Secretariat also foresees the possibility to subscribe to our Newsletter.

In order to be able to provide the necessary information and/or answer questions from the public, the TCT collects personal data related to the visitors of its websites as further detailed below.

Data subjects

Any visitors of the TCT website that is available under

Data recipients

Organizational divisions inside the TCT Secretariat, which they are entitled to have access or receive the data on “a need-to-know basis”

Data retention period

Data retention may be different and no longer than is necessary for the purposes for which the personal data are processed.

Rights of data subjects

You have the right to obtain from the controller, without constraint, at any time within three months from the receipt of the request and free of charge:

  • Confirmation as to whether or not personal data concerning you are being processed;
  • Information at least to the purposes of the processing operation, the categories of personal data concerned, and the recipients or categories of recipients to whom the data are disclosed;
  • Communication in an intelligible form of the data undergoing processing and of any available information as to their source;
  • Information of the logic involved in any automated decision process concerning the visitor (right of access);
  • You have the right to obtain from the controller, without undue delay, the rectification of any inaccurate or incomplete personal data concerning you (right to rectification).

The TCT Secretariat may restrict the application of your right of access and right to rectification where such restriction may constitute a necessary measure to ensure safeguards – including but not limited to:

  • The prevention, investigation, detection and prosecution of criminal offences; and
  • The protection of the data subject or of the rights and freedoms of others.

In order to exercise these rights, you may contact us to

Further to the above, you have the right to obtain from the controller the erasure of your personal data when they are no longer necessary in relation to the purposes for which they were collected (right to erasure).

You have the right to obtain restriction of processing from the controller when:

  • You contest the accuracy of your personal data;
  • The processing is unlawful;
  • The controller no longer needs the personal data for the purposes of the processing; or
  • You have objected to processing, pending the verification whether the legitimate grounds of the controller override yours (right to restriction of processing).

Moreover, you have the right to:

  • Object on grounds relating to your particular situation when the processing of personal data is unlawful;
  • Receive from the controller your personal data in a structured, commonly used and machine-readable format and transmit those data to another controller without hindrance from the controller by which the personal data have been provided (right to data portability).


Purpose for processing your personal data is to provide you with information on our activities and to let you know about upcoming events. The lawful basis we rely on for the processing is your consent. In order to send you our newsletter(s) we need your e-mail address and, for certain newsletters, your name.

We collect the data strictly from you when you subscribe to our newsletter on our website.

We use your data to send you our newsletter(s). We also gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter.

We keep your data for the purpose of sending you our newsletter(s) for as long as you have not withdrawn your consent or objected to such processing of your data.

You have the right to withdraw your consent at any time. If at any point you want to withdraw your consent or object to the processing, depending on the type of newsletter, you should either follow the link by clicking the “unsubscribe” button or send us an email to

No personal data of subscribers to our newsletter is shared with any third party.


The use of Cookies

The TCT Secretariat uses cookies on its sites in order to provide services and functionalities to its users. We use:

Strictly necessary cookies: cookies which are essential for the management of your connection status.

Analytical Cookies: these cookies enable us to collect data about your use of an Internet site in order to improve its performance and design. Those cookies are not necessary and you can reject their use.


The Western Balkans Road Safety Observatory (WBRSO)

The Western Balkans Road Safety Observatory (WBRSO) is a platform aiming to offer a tailored solution, monitor road safety targets, and contribute to improvement and harmonised road safety data in the region.

Improved knowledge on road safety performance is crucial element for the design of road safety strategies and measuring the progress towards reducing the of road casualties.

The ultimate goal in establishing WBRSO aims to offer a regional platform for exchange of information and strategies, action plans and initiatives in road safety at a regional level and the collection of timely, objective and reliable information that effectively contributes to achieving a reduction in road traffic casualties. It will build knowledge on the improvement of the national crash data systems and harmonization of the data with CADAS protocol. One of the main goals of the WBRSO is to ensure road safety data in the six Regional Partners reaches enough quality and breadth of coverage to facilitate a smooth transition into EU’s CARE database.

The WBRSO application is owned by the TCT Secretariat. It can be downloaded for mobile devices with Android operating system through Google Play. To download the application, no personal data will be collected from you, nor the registration will be required. No login credentials, sign in details, memberships, location, or other forms of authentication are required.

The application does not contain ads. This includes ads delivered through third-party ad SDKs (Software Development Kit), display ads, native ads, and/or banner ads).

The application’s target includes professionals from Western Balkans region and EU Member States, namely professionals in the transport legislation sector, but also all stakeholders interested to enhance their knowledge about road safety performance in the WB6.

Google Play policies are available in the following link.